PRIVACY POLICY

Iron Fist Programming

Introduction

Iron Fist Programming strictly abides by laws and regulations and follows the subsequent privacy protection principles to provide you with safer and more reliable services.

Safe and reliable:

We make every effort to prevent your information from being leaked, damaged or lost, by implementing reasonable and effective information security technology and management processes.

Self-determination:

We provide you with convenient information management options so that you can make appropriate choices to manage your personal information.

Protecting communication confidentiality:

We strictly abide by laws and regulations to protect your communication confidentiality and provide you with secure communication services.

Reasonable necessity:

We only collect information that is necessary to provide you and other users with a better service.

Clear and transparent:

We strive to present our Privacy Policy in easy-to-understand expressions so that you can clearly understand our information processing methods.

Integrating privacy protection into product design:

We integrate the concept of privacy protection in all aspects of product and service development and operations.

We hope you will read the Privacy Policy (the Policy) carefully and learn more about how we collect and use information so that you can better understand our services and make appropriate choices.

2. Information we collect

2.1 Information you fill in when you register your account

For example, this information includes the nickname and mobile phone number that you fill in when you register your game account.

2.2 Information uploaded by you when using the service

For example, this information includes your profile photos and any shared photos while using your game account.

2.3 Information you submit through our customer service or when you participate in our activities.

For example, this information includes your name, phone number, home address and any other information contained in the questionnaire you fill out when you participate in our online activities.

Some of our services may require you to provide specific personal sensitive information to achieve specific functions. If you choose not to provide such information, you may not be able to use certain functions within the services properly, however, this will not affect the use of other functions within the services. By voluntarily providing your personal sensitive information, you consent to our processing of your personal sensitive information for the purposes and in the manner stated in the Policy.

3. How we share your user information

3.1. Sharing

We will not share your user information with other organizations and individuals, except as follows:

3.1.1. Sharing with explicit consent: We will share your user information with other parties after obtaining your explicit consent;

3.1.2. Sharing under legal circumstances: We may share your user information with others pursuant to the provisions of any laws and regulations, the needs of litigation and arbitration settlement, or the requirements put forward by administrative and judicial organs according to law;

3.1.3. Sharing with authorized partners: As we may entrust reliable partners to provide services, we may share some of your user information with such partners to provide better customer service and optimize user experience. We will only share your user information for purposes that are legal, legitimate, necessary, specific, and explicit, and will only share as much user information as is necessary to provide the services. Our partners have no right to use the shared user information for any other purpose.

At present, our authorized partners include the following types: suppliers, service providers and other partners. We will send information to suppliers, service providers and other partners who support our business, including providing basic technical services, consulting, analysis and other professional services.

3.1.4 Use of SDK

To ensure the stable operation and function realization of our clients and to enable you to use and enjoy more services and functions, the SDK of authorized partners or other similar applications will be embedded within our applications.

We will strictly check the security of the Application Program Interface (API) and Software Tool Development Kit (SDK) for authorized partners to obtain relevant information, and agree with the authorized partners on strict data protection measures, so that they can process personal information according to the Policy and any other relevant confidentiality and security measures.

We will sign strict confidentiality agreements and information protection agreements with companies, organizations and individuals with whom we share user information, and require them to process user information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

4. How you manage your information

4.1. You can access, modify and delete the registration information and other personal information provided by you in the process of using our services, or you can contact us according to the notification guidelines. The scope and manner of accessing, modifying and deleting personal information will depend on the specific service you use.

For example, if you wish to stop sharing your geographic location information while using geographic location-related services, you can stop sharing such information by turning off the mobile phone location function and turning off the software and hardware service providers and communication service providers. It is recommended that you carefully read the relevant guidelines before taking such action.

4.2. We will collect and use your information for the sole purpose of implementing the functions of our products or services as described in the Policy.

You may ask us to delete your personal information if you find we collect and use such information in violation of any laws, administrative regulations or the agreement between the parties.

You may also ask us to correct your personal information if you find we have collected and stored such information in error.

Please contact us through the contact information listed in the Policy.

4.3. We may ask you to verify your identity when you access, modify and delete relevant information to ensure the security of your account.

4.4. Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requirements and we will respond to your request within a reasonable period of time.

5. Information we share

5.1. We comply with laws and regulations and impose strict limitations on the sharing of information, such as:

We may share your personal information with third parties only with your prior consent.

5.2. We need to share the anonymized or unmarked information with third-party partners, etc., and we require them to strictly abide by all our measures and requirements on data privacy protection, including but not limited to processing in accordance with data protection agreements, letter of commitments and relevant data processing policies, in order to avoid the identification of individuals and safeguard privacy. Such sharing will be used primarily for the following purposes:

to provide our services to you;

to achieve the purpose described in "How we use the collected information"; 

to fulfill our obligations and exercise our rights under the Policy;

to construe, maintain and improve our service. 

5.3. We will not share information that personally identifies you (such as your name or email address) with our partners unless you explicitly authorize it.

5.4. With the continuous development of our business, when transactions such as mergers, acquisitions and asset transfers result in the sharing of your personal information with a third party, we will inform you of the relevant situation through push notifications, announcements and other channels. We will also continue to protect or require new administrators to continue to protect your personal information pursuant to laws, regulations and such protection standards will be no less stringent than those required by the Policy.

5.5. We will use the collected information for big data analysis.

For example, we use the collected information to analyze and form a city heat map or industry insight report without any personal information.

We may disclose and share statistically processed, non-identifiable information with our partners for the purpose of understanding how users use our services or for letting the public know the general usage trend of our services. 

5.6. We may disclose your personal information for the following purposes:

to comply with applicable laws and regulations and other relevant provisions;

to abide by the provisions of court judgments, rulings or other legal procedures;

to comply with the requirements of relevant government agencies or other legally authorized organizations;

when we are reasonably satisfied that compliance with relevant provisions such as laws and regulations is required;

For the implementation of the relevant service agreement or the Policy, to safeguard the public interest of society, for purposes that are reasonable and necessary to protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliated companies, and other users or employees.

6. Information we may send to you

6.1. Information push

We may send you emails, SMS, as well as information or push notifications when you use our services.

You can follow our relevant prompts and choose to unsubscribe on your device.

6.2. Service-related announcements

We may send you service-related announcements when necessary (for example, when a service is suspended for system maintenance).

You may not be able to cancel these service-related announcements (that are not advertising in nature).

7. How we use Cookies, identifiers and related technologies

7.1. We or our third-party partners may collect your information by placing secure Cookies, identifiers and related technologies to provide you with a more personalized user experience and service. We strictly require our third-party partners to comply with the relevant provisions of the Policy.

7.2. You can also manage Cookies through browser settings. Please note, however, that if Cookies are deactivated, you may not be able to enjoy the most optimal service experience and certain services may not work properly.

8. How we process information from minors

8.1. We provide our products and services primarily to adults. If you are a minor, we will require you to ask your parent/guardian(s) to read the Privacy Policy carefully prior to the use of our services, or provide us with information with the explicit consent of your parent/guardian(s).

8.2. In the event that we collect personal information from minors with the consent of their parent/guardian(s) to use our products or services, we will only use, share, transfer or disclose such information as permitted by laws and regulations, as explicitly agreed by their parent/guardian(s), or as necessary to protect minors.

9. How the Policy is updated

Our services and technologies are constantly being updated and optimized in response to your needs and those of other users, so we may update our privacy policy to inform you of specific changes as new services and business processes change. We will not, however, limit your rights under the Policy without your explicit consent. We will post any changes to the Policy on a dedicated page.

We will also provide more prominent notices of material changes (through, for example, pop-up alerts).

Material changes referred to in the Policy include but are not limited to:

9.1. Significant changes to our service model, such as the purposes for which personal information is processed, the types of personal information processed, how personal information is used, etc.
9.2. Significant changes in our control, etc., such as changes in the controller of information caused by mergers and acquisitions, reorganizations, etc.   

9.3. Changes in the main recipients of personal information shared, transferred, or publicly disclosed.

9.4. Significant changes in the rights you have with respect to the processing of personal information and the manner in which they are exercised;   

9.5. Changes in the department responsible for processing personal information protection, contact information and complaint channels;

10.
Prohibited Behavior

If you have any of the following behaviors in the game, including but not limited to, we will suspend the use of your account and give corresponding treatment according to the final review results

10.1. Any content involving violent crime including but not limited to pictures, videos, voice, text, etc

10.2.Any pornographic content including but not limited to pictures, videos, voice, text, etc

10.3. Any insulting content including but not limited to language, pictures, videos, text, etc

10.4.Including but not limited to any of the above violations of local laws and policies

11. Contact us 

You may contact us in the following ways:

11.1. If you have any questions, comments or suggestions regarding the contents of the Policy, you may contact us through support@ironfistgames.com.

We will review any issues as soon as possible and respond within fifteen (15) days after verifying your user identity.  

If you are not satisfied with our response, and in particular if you believe that our handling of personal information has harmed your legal rights, you may also seek a solution by filing a lawsuit with the court where Iron Fist Programming is located.